No-shows costing you $800/month. Cold clients who stopped booking. Follow-ups you haven't had time to send. VELA automates the operating layer so you stop losing revenue you already earned — and get back to the work you're actually good at.
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The problem VELA solves
The average Bahamian founder or independent operator loses $800–$1,200/month to missed appointments and cold clients alone. Another 2 hours every day on follow-ups that should be automatic. VELA closes the gap between the revenue you're earning and the revenue you're actually keeping.
01 — No-show Recovery
Automated confirmations & reminders
Booking confirmed via WhatsApp. Reminder sent 24 hours before. No-show rate drops from 25% to near zero — without you lifting a finger.
02 — Cold Client Reactivation
Clients come back without you asking
Clients inactive for 6+ weeks get a personal "we miss you" message automatically. Two recovered clients per month adds $240. No DMs required.
03 — Google Reviews on Autopilot
Your online presence compounds daily
Every completed appointment triggers a WhatsApp message asking for a Google review — with a direct link. Your ranking grows with every client served.
Who VELA is built for
The Solo Founder
You run every part of the business yourself. The admin load is the biggest thing slowing revenue — VELA removes it without adding headcount.
The Independent Consultant
You sell expertise, not time — but you're still chasing invoices and following up manually. VELA handles the operational layer so you stay billable.
The Service Operator
You have clients, bookings, and a real business. What you don't have is infrastructure. VELA connects your existing tools and makes them work together.
How VELA works
Connect your existing tools
Link your booking system, WhatsApp number, and Google Business profile. Takes under 2 hours. Nothing gets replaced — VELA sits on top of what you already use.
VELA runs your operations automatically
Confirmations send. Reminders fire. Cold clients get reactivation messages. Review requests go out after every completed appointment. All without you involved.
You check your dashboard — work is done
Log in and see what VELA recovered, what's scheduled, what's compounding. You're not managing the system — you're reading the results.
Pillar 01 — No-Show Recovery
A confirmed appointment that doesn't show is revenue you already earned — and lost. VELA connects directly to your booking system and runs a full confirmation and reminder sequence automatically. The client gets a WhatsApp message the moment they book, and another 24 hours before. They show up. You don't have to think about it.
Pillar 02 — Cold Client Reactivation
A cold client isn't a lost client. They're a client without a reason to return. VELA tracks every client's last visit and fires a personal "we miss you" WhatsApp message when they've been away 6 weeks. No batch blast. One message. Their name. The right time.
Pillar 03 — Google Reviews on Autopilot
Most service businesses in the Bahamas cannot be found online. No Google presence. No reviews. Zero digital footprint despite years in operation. VELA fixes this without you asking a single client. Every completed appointment automatically triggers a WhatsApp message with a direct Google review link — two hours after the service ends, when the experience is still fresh.
The real cost comparison
Manual — doing it yourself
$0/mo
But 14+ hours/week of your time, at market rate
Hire a VA or coordinator
$800–1,200/mo
Plus onboarding, sick days, and turnover risk
VELA Lite — founding rate
$129/mo
Locked in for life. Live in 48 hours. No card to start.
Common questions
VELA Lite starts at $129/mo — founding rate, locked in for life. 14-day free trial. Live in 48 hours. No card required to start.
Running a larger operation? VELA Pro includes AI-powered client intelligence and a daily morning brief. See all solutions →