Phase 2 builds the system recommended in the Phase 1 diagnostic — intake, CRM, payments, automations, and live intelligence, connected and deployed as one operational layer. Priced against the value recovered, not the hours spent.
VELA Phase 2 is priced against the operational gap being closed and the value recovered — not against the hours spent building. A founder who has been losing BSD $2,000/month to payment chasing, missed enquiries, and manual invoicing isn't paying for development hours. They're paying for the system that closes that gap. The faster VELA delivers, the higher the effective margin — not the lower the price.
Every Phase 2 engagement builds from the Phase 1 diagnostic scope. The specific components depend on what the diagnostic identified, but a standard VELA deployment includes: unified intake (branded form connected to CRM), client lifecycle pipeline (configured to your service model), payment-integrated booking (with automatic invoicing), workflow automation layer (3–7 scenarios depending on tier), and a live live intelligence dashboard.
For verticals with compliance requirements — real estate, legal, financial — the build also includes the relevant documentation and audit trail architecture. For Enterprise engagements involving sovereign deployment, the build includes on-premises infrastructure setup led by Cova's technical team.
Phase 2 pricing reflects three factors: the operational complexity of the business (number of service lines, transaction volume, compliance requirements), the value recovered by closing the identified gaps (revenue no longer lost to missed enquiries, manual invoicing, and payment chasing), and the infrastructure depth of the deployment (cloud-based VELA tier vs. on-premises Enterprise tier).
The Phase 1 diagnostic produces a fixed-price Phase 2 proposal. There are no hourly billing surprises. The scope is documented, the price is agreed, and the build proceeds against that agreement.
A standard VELA-tier deployment (BSD $8,000) typically completes in 3–5 weeks from Phase 2 kickoff. The Foundations tier completes in 1–2 weeks. Enterprise deployments are scoped individually — timeline depends on infrastructure complexity and compliance requirements.
All builds include a handoff session where the founder is walked through every component, every automation, and every dashboard — so the system isn't a black box. The governance documentation from Phase 1 is updated with every build decision made during Phase 2.
Every VELA engagement starts with a paid diagnostic — your operational reality documented before a single system is built.
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